Warranty Info

Power Supplies and Foot Pedals:

Critical Tattoo warrants your product to be free from defects in material and workmanship for a period of 2 years from the original date of purchase. If you discover a defect in a product covered by this warranty, we will repair the item or if repair is not possible, replace the item.  Proof of purchase in the form of a sales receipt must be provided for warranty repair.  If your power supply or foot pedal is beyond the 2 year warranty period, repair options are still available.    Repair work does not reset the warranty.  Warranty is valid only when sold through a company authorized sales channel.  Third party resellers such as Amazon and Ebay are not authorized sales channels.  Please call for details.

Exclusions: This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, nor does coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning, or natural disasters. The warranty does not cover parts that are subject to normal wear and tear replacement requirements, such as power adapters (covered for 6 months from date of purchase).

Limits of Liability: Should the product fail, your sole recourse shall be repair or replacement, as described in the preceding paragraphs. We will not be held liable to you or any other party for any damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, lost data, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Critical Tattoo be liable for more than the amount of your purchase price, not to exceed the current list price of the product, excluding tax and shipping charges. Critical Tattoo disclaims any other warranties, express or implied. By installing or using the product, the user accepts all terms described herein.

Machines: Lifetime warranty against manufacturing defects